Frequently Asked Questions

Everything you need to know about your Sisters and Seekers order.

How long does shipping take?

Standard shipping typically takes 3-5 business days, while express delivery options are available at checkout for delivery within 1-2 business days.

What is your return policy?

We offer a 14-day return period from the date you receive your order. Items must be in their original condition with all tags attached to be eligible for a refund.

Do you ship internationally?

Yes, we ship to most countries worldwide. International delivery times and costs vary depending on the destination and will be calculated at checkout.

How can I track my order?

Once your order has been dispatched, you will receive a confirmation email containing a unique tracking number and a link to the courier's website.

What payment methods do you accept?

We accept all major credit and debit cards, PayPal, and buy-now-pay-later options including Klarna and Clearpay.

Are your products true to size?

Most of our items are designed for a relaxed, oversized fit. We recommend checking the specific size guide on each product page to find your perfect fit.